Privacy Policy

Effective Date:06/05/2025

Friend2Friend (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://friend2friend.shop/  and use our paid calling services.

By using our site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information:
When you register or make a payment, we may collect the following:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely via Razorpay or other gateways)

b. Call Data:
We collect metadata such as:

  • Call duration

  • Call timestamps

  • Recipient and caller IDs (masked for privacy, where applicable)

c. Usage Data:
We may collect data on how you access and interact with the service, including:

  • Device information

  • Browser type

  • IP address

  • Location (approximate)

2. How We Use Your Information

We use the collected data to:

  • Process transactions and provide paid calling services

  • Manage user accounts and preferences

  • Improve our website and services

  • Resolve disputes and provide customer support

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only in the following cases:

  • With payment gateways (e.g., Razorpay) to process transactions securely

  • With law enforcement if required by applicable law or valid legal process

  • With service providers strictly for improving our services (under confidentiality agreements)

4. Data Security

We implement industry-standard security practices to protect your data. Payment information is encrypted and handled through secure payment gateways. However, no system can be 100% secure, so use our service at your discretion.

5. User Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent where processing is based on consent

  • Contact us to review or correct your data

To exercise any of these rights, contact us at  support@friend2friend.com.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Friend2Friend
Email:  support@friend2friend.com
Phone: [1800-1800-12345, optional]
📍Available Hours:  04AM – 03 AM (IST), Monday to Sunday
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